Although Skype is an excellent instant messaging service, numerous users have reported various problems.
Users claim that the error message "Sorry, we didn't recognize your sign-in details" prevents them from logging in at all.
Check the settings of your antivirus software or
use Skype for Web as a workaround to resolve this issue.
You may encounter a number of issues with Skype including: If you continue to encounter Skype issues, check out our Skype Hub for additional solutions.
If you can't sign in to Skype, check your username and password because the error says "Sorry, we didn't recognize your sign-in details." There may be a problem with your login information.
This error can occur when you sometimes do not enter the sign-in information correctly. It's possible your account has been hacked, even if you're sure the information you used to sign in is correct.
Be sure to change your Skype password and try signing in with the new password to fix it.
If the new password doesn't work, the problem is
with Skype services or the client.
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